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13/05/2019 Catherine R. Great experience, best pricing and excellent customer service. Joel and Jim made the experience seamless. They were extremely knowledgeable about both vented and ventless logs and were able to... (read more)
12/09/2019 Debbie A. I went there in June and look for a wood burning insert. They provide me with a price estimate which seem acceptable, not the cheapest. Then, they require you to pay them $100 to have someone to... (read more)
11/01/2019 J O. I bought a unit here 6 years ago. It is currently broken. I called the Fairfield store requesting a service appointment. Was told that they don't directly service the units they sell and that this... (read more)
16/05/2019 Lindsey P. Joel was amazing. Can't recommend him enough. Our house looks amazing and WARM! Moulding isn't quite done in the photo but the fireplace is perfect! (read more)
26/04/2019 Michael G. Joel really did a great job with my fireplace. I was not an easy customer and have had quite a few bad experiences with contractors throughout the building process of my house. He came through. I... (read more)
13/05/2019
Catherine R.
Great experience, best pricing and excellent customer service. Joel and Jim made the experience seamless. They were extremely knowledgeable about both vented and ventless logs and were able to...
(read more)
12/09/2019
Debbie A.
I went there in June and look for a wood burning insert. They provide me with a price estimate which seem acceptable, not the cheapest. Then, they require you to pay them $100 to have someone to...
(read more)
11/01/2019
J O.
I bought a unit here 6 years ago. It is currently broken. I called the Fairfield store requesting a service appointment. Was told that they don't directly service the units they sell and that this...
(read more)
16/05/2019
Lindsey P.
Joel was amazing. Can't recommend him enough. Our house looks amazing and WARM! Moulding isn't quite done in the photo but the fireplace is perfect!
(read more)
26/04/2019
Michael G.
Joel really did a great job with my fireplace. I was not an easy customer and have had quite a few bad experiences with contractors throughout the building process of my house. He came through. I...
(read more)